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However, e-commerce lacks human interaction for customers, especially who prefer face-to-face connection. Customers are also concerned with the security of online transactions and tend to remain loyal to well-known retailers. In recent years, clothing retailers such as Tommy Hilfiger have started adding Virtual Fit platforms to their e-commerce sites to reduce the risk of customers buying the wrong sized clothes, although these vary greatly in their fit for purpose. When the customer regret the purchase of a product, it involves returning goods and refunding process. This process is inconvenient as customers need to pack and post the goods. If the products are expensive, large or fragile, it refers to safety issues.
Welcome to the grind! This is where the real work begins. Having launched your online store, you should immediately move on to the promotion phase. Marketing your store and optimizing conversions will be your daily bread and butter from now on. You should also experiment with regularly expanding or refreshing your inventory. It is a particularly easy thing to do for dropshippers, as they can import new dropshipping products in minutes, but it should remain a priority even if you’re manufacturing or making the products yourself. Staying ahead of the curve will take some testing.
Shopify was founded in 2004 by Tobias Lutke, Daniel Weinand, and Scott Lake. In 2016, Shopify had 377,500 merchants using their platform who made a total of $15.4 billion in gross revenue. Their platform allows store owners to install apps ranging from Oberlo’s dropshipping app to Hurrify’s Countdown Timer app. Shopify’s platform is considered the best ecommerce platform with a 10/10 rating.
I have tested quite a few ecommerce platforms in the past, and I must admit, Shopify has the most thought-out feature set I have ever encountered. Almost everything you need to run your own online store is taken care of by a distinct feature. It doesn’t matter if you are planning to run your store fully online or from a brick and mortar setting, there is something for everyone.
Great review, very thorough. One point I’d add is how active the Shopify user community is. If there is a problem you encounter, or a question that you are looking for answers to, it’s not hard to find another shopkeeper that may be able to help you out. From their own user forums to reddit or even just posting a question on Twitter, one of the best things about Shopify is it’s community of users.